Terms and Conditions

PartyStore.com Terms & Conditions

Ordering Information:

To order items from our website, enter a quantity next to the item(s) you want to order and press the "Add to Cart" button on that page. That item will be added to the list of items you would like to purchase and stored in your cart. When you are finished shopping, click the "My Cart" link at the top of the page to review your cart. You have the ability to edit the items in your cart, or if you are ready to complete your order, press the "Check Out" button on the cart page.

Please note in Checkout, your billing address should be the same address your credit card bills to.


Shipping is restricted to the contiguous United States. All orders are shipped via UPS. Most orders ship within one (1) business day from date of order. We will notify you if for any reason your order cannot ship within three (3) business days. We will send you an email notification with tracking number when your order ships. Please allow time for processing your order and shipping delivery time to your destination.

Orders are shipped via UPS Ground. We also offer UPS 2-Day and 3-Day service. You can get a quote on shipping cost using the link on your shopping cart page.

Your order will ship from Buffalo, NY 14207. UPS Ground delivery to US East locations generally takes 2-3 business days. UPS Ground delivery to US West locations can take up to 4-5 business days.

Please note we cannot ship to a P.O. Box address. If your billing address is a P.O. Box, you will need to provide a separate street address as your "shipping address".

Canadian Shipping Note: We're sorry we are not currently offering shipping to Canada.


We collect 8.75% state sales tax on New York State orders.

Credit Cards Accepted:

We accept Discover, Visa and Mastercard.

Return Policies:

If an item arrives damaged, PartyStore.com must be notified within 48 hours.

Most items purchased from PartyStore.com are refundable if returned within 30 days of purchase date. Please note refunds are for merchandise only, original and return shipping charges cannot be refunded. A 10% restocking fee may also be applied to your return.

Returned items must be in new condition, in original unopened packaging.

Non-Returnable Items include:

* Perishables (e.g., food, candy)
* Holiday items such as for Halloween, Christmas, Easter and Thanksgiving
* Wearable items such as hats, costumes, wigs
* Bulk Products
* Oversized Items / Large signs, lawn signs, etc.
* Partial Party Kits - Party Kits may only be returned complete, including all components originally specified within each kit. Party Kit components cannot be returned individually.

Your return should be sent via a traceable and guaranteed shipping method. If you return the item without the ability to track the delivery and we don't receive the item, or your package and item is damaged in transit, we will not be able to process your refund.

To return merchandise to PartyStore.com, please carefully pack unused, unopened item(s) along with original packing receipt in suitable shipping box, properly sealed, and ship your package to:

Merchandise Return
255 Great Arrow Avenue, Suite 322
Buffalo, NY 14207

Gift Certificates:

PartyStore.com gift certificates come with no fees, do not expire for ten years from purchase date, and can be used until the entire balance is cleared. Purchases are deducted from the gift certificate balance and any unused balance will remain in the recipient's gift certificate account. If an order exceeds the amount of the gift certificate, the balance can be paid with a credit card payment. Gift certificates are non-refundable and can not be traded in for cash or credit. To check the balance of your gift certificate, log-in to your account and click on "Gift Certificate Balance".

Our Commitment To Privacy:

Your privacy is important to us. We will not sell or give your personal information to anyone. To better protect your privacy we provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on this website. In some cases, you may order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address, Email address, Phone number and Credit/Debit Card Information (for orders only.)

On some pages, you can submit information about other people. For example, if you order for someone else and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name, Address and Phone Number.

The Way We Use Information:

We use the information you provide about yourself only to complete an order or fulfill a request. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. PartyStore.com uses Secure SSL Certificate and SSL encryption technology to protect all transactions on our website. Both our storefront software and merchant gateway are PCI compliant.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18.

Copyright Notice:

Copyright © 2018 TAC Marketing, Inc. ALL RIGHTS RESERVED.

All the content contained on this site is protected by United States copyright laws and may not be copied, displayed, published, or broadcast without the prior permission.

Trademarks and Other Intellectual Property:

All trademarks, service marks, and logos used in this website are the trademarks, service marks, or logos of their respective owners. All rights in the intellectual property contained in this website including copyrights, trademarks, and patent rights are reserved and may not be used or reprinted without express written consent.

Errors, Omissions & Liabilities:

The information, prices and special offerings presented on this site are subject to change without prior notice, at any time.

Images are not shown actual size. Some images are shown in an enlarged state to show more detail. Individual screen resolution settings affect the size and colors of images on your monitor, thus the actual size and color may not be exactly as seen on your computer monitor.

We are not liable for any typographical errors or inaccuracies contained in this web site. If an item pricing is in error on your order, we will notify you and let you know the correct pricing before shipping.

PartyStore.com makes no representation or warranties of any kind, expressed or implied, as to the operation of the web site, the information, content, availability, materials, products or shipping included on this web site.

PartyStore.com is a division of
TAC Marketing, Inc.
255 Great Arrow Avenue • Buffalo, NY 14207